"You coached me with patience and sometimes with daring, so I could develop my skills in tackling the decisions that have to be made. By believing in me, you turned the areas I needed to improve into strengths. You taught me to cope with challenges and aim for quality in my work. You knew how to tone down my somewhat temperamental character. You are a leader, but above all you are a mentor, a guide, and someone who brings out the best in his teams by treating everyone with respect"
Nathalie Smith
Manager Operations BSO, Outsourcing Services Department Ricoh Belgium NV